|Company Policy and Terms
This document is binding between Vendor (Originator of the Invoice) and Customer (Sold to).
By accepting merchandise, the Customer agrees to follow the policy and terms set forth. Warranty Limitation & Disclaimer The Vendor warrants that the products will be free from defects in material and workmanship under normal use for applicable warranty period. This warranty does not cover products damaged by improper installation, alteration, abuse or misuse. The Vendor, under no circumstances, guarantees the compatibility of products with all other hardware. In no event will the Vendor be liable for direct, indirect, special, incidental or consequential damages resulting from any breech of warranty. Thus the Vendor is not liable for lost profits, good will, down-time, damage or destruction of any equipment, other property, personal injury or loss, or any other damages arose from the product failure. Incompatibility with technologies and or products not available at the time of original purchase does NOT constitute a defect and is not covered by the warranty.
1. Warranty Warranty is 30days unless otherwise noted on the sales receipt/invoice.
Humidifier: Have Manufacturer warranty only, most are 1 years from the date of invoice. All other products: Within 30 days from the date of invoice, defective products or components will be replaced or repaired at the Vendor’s discretion.
2. Credits & Refunds Within 30days from the date of invoice, credit and refunds will be given less shipping & handling charges and 15% restocking fee for complete packages. No credits or refunds will be given after 30 days.
NO EXCEPTIONS. All credits and refunds will be based on the selling price. No credits or refunds will be given for ELECTRICAL SHORT'S. NO EXCEPTIONS.
3 . Miscellaneous Notices The warranty is limited to the original purchaser and is not transferable. Any shipping damages must be notified to the Vendor within 5 days. Any product, which is determined to be abused/damaged (regardless of severity) will void warranty. Any return found not to be defective will be charged a $15.00 handling fee that must be paid before the item will be shipped back.
The products must be within the warranty period provided with the Vendor Warranty Policy. The Vendor is not responsible for any damages occurred during shipping to the Vendor. It is the responsibility of the customer to pack the return items in such a manner in which won’t cause any damage to the product during transport. Products not shipped in anti-static packaging will void this warranty. When returning merchandise, RMA form must be included and signed with the returned merchandise. www.ibuyheating.com RMA Invoice number, serial number, date & clear description of problem MUST be provided. Copy of corresponding invoices must be included with RMA form.
Clearly mark all the boxes ATTN: RMA
All shipments to the Vendor must be pre-paid. All returns MUST be received by the Vendor before replacement units can be sent out.
Space-Gard® and Aprilaire®, and the Space-Gard and Aprilaire, logos are registered trademarks of Research Products Corporation. Carrier® and Additional logos, brands, models, and product information are registered trademarks of their respective manufacturers and/or owners.
Consumer information is
NEVER distributed to outside parties of the transaction.